Shipping Policy
Thank you for choosing The Skin Lush for your skincare needs! Welcome to our community of Handmade, Organic Skincare. Please take a moment to review our Shipping and Delivery Policy.
Delivery Timeframe:
Your order will typically be delivered within 10-12 business days from the date of your purchase.While we work to prepare your handmade items, please allow us 1-5 business days to process your order before it is shipped. Additional 4-5 business days for transit to your delivery address. Please be aware that we do not ship orders during weekends and holidays.In case of any significant delays, we’ll keep you informed through email, Instagram, or Whatsapp.
Exceptions for Remote Areas:
For remote locations, please note that some deliveries may take 10-12 business days, as the delivery time depends on the serviceability of our logistics partners.
Modifying Your Order:
If you need to make changes to your order, don’t worry! Just reach out to us at skinlush25@gmail.com or the_skin_lush as soon as possible. We’ll do our best to accommodate your modifications before your order is dispatched. Feel free to contact us with your requests; we’re here to assist you.
Same-Day Delivery:
Unfortunately, we do not offer same-day delivery for online orders. However, if you’re in Kolkata and require urgent delivery, give us a call at +91 91470 47308/ 94323 72782, and we’ll explore available options. If you’re in Kolkata or elsewhere in West Bengal, you’re also welcome to pick up your order in person. We’d love to meet you!
Shipping Rates:
Here’s the good news: we offer FREE Delivery for prepaid orders exceeding Rs. 999. For orders below Rs. 999, the shipping charges will vary based on your location.
Shipping Coverage:
We are thrilled to inform you that we now provide Express Shipping to customers across India. Wherever you are in this beautiful country, you can access the fantastic products The Skin Lush has to offer. We are constantly working to expand our reach and ensure that everyone can enjoy the finest natural and organic products.
Should you have any questions about our Express Shipping Policy or require assistance with your order, please don’t hesitate to contact us. Our goal is to make your shopping experience with The Skin Lush as seamless and stress-free as possible.